Workshop and seminar in Reykjavik, Iceland, December 1-2 2016, arranged by NUAS – Det Nordiska Universitets Administratörs Samarbetet
This seminar and workshop is the beginning of a process to be continued in Gothenburg in 2017. The goal with these two sessions is to explore the use of metrics and KPIs in the context of managing quality and performance of our respective support services, as well as to explore benchmarking of those services across different organizations.
Please visit the website: nuas-ice.hi.is for more information on the seminar and workshop, including registration.